SafeGuard Enterprise Client fails to boot, Windows error: Recovery from "File: \Boot\BCD Status: 0xc000000f" or File: Boot\BCD status 0xc0000098

whereas booting a safeguard enterprise encrypted client machine, the operating system boot-up method is interrupted you as to the following bcd ( boot configuration information ) error messages is displayed, 

file : bootbcd standing : 0xc000000f info : an error occurred whereas making an attempt to firmly study the boot configuration data 
file : bootbcd standing : 0xc0000098. the windows boot configuration information file doesn't contain a valid os entry 
known to firmly apply to firmly the listed sophos product( s ) and version( s ) 

sophos safeguard disk encryption 5. 50. zero. 116 
sophos safeguard disk encryption 5. 50. somewhat. 17 
sophos safeguard disk encryption 5. 50. 8 
sophos safeguard disk encryption 5. 60. 0 
sophos safeguard disk encryption 5. 60. 1 
safeguard simple 5. 50. zero. 116 
safeguard simple 5. 50. 1 
safeguard simple 5. 50. 8 
safeguard simple 5. 60. 0 
safeguard simple 5. 60. 1 
safeguard device encryption 5. 50. zero. 116 
safeguard device encryption 5. 50. 1 
safeguard device encryption 5. 50. 8 
safeguard device encryption 5. 60. 0 
safeguard device encryption 5. 60. 1 
safeguard device encryption 6. 0 
safeguard simple 6. 0 

operating systems 
windows vista 
windows 7 

what to firmly do 
please note the listed disclaimer : 
the errors : file : bootbcd standing : 0xc000000f and filebootbcd standing : 0xc0000098 are generic operating system connected errors, and generally are not caused by safeguard. these errors occur when either as to the following conditions is true : 
the windows boot manager ( bootmgr ) entry isn't present within the boot configuration information ( bcd ) store 
the bootbcd file inside the active partition is damaged or missing. 
problem in recovery lays within the proven fact that the disk is encrypted and normal bootrec /rebuildbcd procedure won't work. the disk wants to firmly be unlocked before any recovery makes an attempt often is made. 
ensure that you may follow this procedure closely : 

download one as to the following windows preinstall environment ( winpe ) with safeguard enterprise filterdriver subsystems and burn it to firmly a cd : 
for safeguard versions 5. 50. zero. 116 and 5. 50. somewhat. 17 : download 
for safeguard versions 5. 50. 8. 13, 5. 60. zero. 192, 5. 60. somewhat. 7 : download 
for safeguard version 6. 00. zero. 155 : download 
( versions as of 5. 50. 8 represent the officially accessible cd image from knowledgebase article 108805 - recovering information given by a volume-based encrypted safeguard device encryption client ). 

note : as of version 5. 50. 8 and higher than, bootrec is included within the winpe isos. 

boot the affected machine direct from cd. 
utilize virtual client procedure to firmly gain access to firmly the encrypted partition ( please use our pdf guide direct from knowledgebase article 108805 : safeguard device encryption : how to firmly utilize recoverkeys. exe tool to firmly recover information from an encrypted sgde client ). 
once you have got access to firmly the encrypted partition, try the repair direct from windows preinstall environment : 
repairing the windows boot configuration information from windows pe : 

open a command prompt 
run the command : bootrec /rebuildbcd 
expected outcome : successfully scanned windows installations : somewhat add installation to firmly boot list ? yes( y )/no( n )/all( a ) : 
choose yes( y ), press enter. 
expected outcome : the operation completed successfully. 
take away the winpe disk direct from drive 
reboot machine 

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